Vs1789 Privacy Policy
— How Your Information Is Protected

1 Introduction

This privacy policy ensures transparency around the collection and processing of information between the vs1789 platform (https://vs1789.win) and its users. By creating an account or using the platform, you are considered to have agreed to this privacy policy.

We believe your personal data belongs to you. vs1789 collects it solely to provide you with a better service — never to sell or transfer it to third parties for commercial purposes. Our privacy policy is built in accordance with international data protection standards.

This privacy policy has been written in plain, straightforward language with Bangladesh gamers in mind, so you can easily understand how your data is handled.

2 What Information We Collect

Vs1789 collects several types of information from you. This falls into two main categories: information you provide directly, and information collected automatically.

Information You Provide Directly:

• Full name and date of birth (collected at account registration)
• Mobile number or email address
• National ID or passport details (for KYC verification)
• Payment method details (Mobile Banking, Nagad, Rocket account numbers)
• Messages sent via live chat or email

Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Operating System
• Your activity and gaming history on the platform
• Login time, date, and location information
• Information Collected via Cookies and Similar Tracking Technologies

3 How Your Information Is Used

Vs1789 uses the information it collects for the purposes outlined below. We commit that your personal data will never be used beyond these stated purposes.

• Account Management: To create, verify, and secure your account.
• Transaction Processing: To process deposits and withdrawals quickly and securely.
• Customer Support: To resolve your complaints and queries promptly.
• Fraud Prevention: To detect fraud and illegal activity.
• Service Improvement: Data analysis to improve your experience.
• Legal Obligations: To meet regulatory requirements.
• Personalized Offers: To send you relevant promotions based on your preferences (you can opt out at any time).
• Responsible Gaming: To detect signs of problem gaming and send timely alerts.

4 Data Sharing Policy

Vs1789 does not generally share your personal information. However, in the following limited circumstances, data may be shared with specific partners:

• Payment Provider: Approved payment gateways including Mobile Banking, Nagad, and Rocket — used solely to process transactions.
• KYC Provider: Authorized third parties for identity verification.
• Law Enforcement: Court orders or legal requirements — only the minimum necessary data.
• Technology Partners: Cloud service providers required for platform operations.

In every case above, data is shared under strict confidentiality agreements. The parties involved may not use your information for their own purposes.

5 Cookie Policy

Cookies are used on the vs1789 platform to enhance your experience. A cookie is a small text file stored in your browser that remembers your preferences and login state.

• Essential Cookies: Essential for the platform to function properly. These cannot be disabled.
• Functional Cookies: Remembers your language preference and login state, so you do not have to configure settings every time.
• Analytics Cookies: Collects platform usage statistics to help us improve our services.
• Security Cookies: Prevents fraud and unauthorized access.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

6 Data Security Measures

Vs1789 uses industry-leading security technology to protect your personal data. Our security measures operate across multiple layers.

Please keep in mind — no system on the internet is 100% secure. Keep your password strong, never share it with anyone, and report any suspicious activity to us immediately.

7 Data Retention Period

Vs1789 does not retain your personal data longer than necessary. How long we keep your information depends on the type of data and applicable legal requirements.

• Account Information: For the duration your account is active, plus an additional 5 years after closure (as required by law).
• Transaction Records: 7 years from the date of the last transaction.
• KYC Documents: 5 years after account closure.
• Communication Logs: 2 years.
• Cookie Data: 30 days to 1 year (depending on cookie type).

Once the retention period expires, data is automatically deleted or anonymized. You may also request early deletion at any time (except where legally required).

8 Your Rights

Under vs1789's privacy policy, you have certain important rights over your personal data. To exercise these rights, please contact our support team.

9 Protection of Minors' Data

Vs1789 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or store data from minors.

Age verification is mandatory at registration. If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted.

10 Changes to the Privacy Policy

Vs1789 may update this privacy policy from time to time. When significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered mobile number or email.
• You will be notified of any changes the next time you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after an updated policy takes effect will be considered acceptance of the new terms. We recommend checking this page regularly.

11 Contact Us

For any questions, complaints, or data requests regarding our Privacy Policy, please get in touch with us. Our privacy team typically responds within 7 business days.

• Email: [email protected]
• Live Chat: Live chat support is available once you are logged in to the platform.
• Response Time: Typically 7 business days; 24 hours for urgent matters.

Vs1789 takes your privacy seriously. We believe transparency and trust are the foundation of any lasting relationship. If you have any concerns, reach out to us — we are always ready to help.